Our terms and conditions have been set out to ensure all guests enjoy a safe and relaxing time whilst visiting Murray Gums Estate. Please read this information carefully as it contains important information about events at Murray Gums Estate in Moama.
For the purpose of these terms and conditions, the following definitions apply:
‘Event Order’ means the form provided to you prior to your event stating all details of your function.
‘Business Day’ means any day from Monday to Friday inclusive, except public holidays.
2.1 Your chosen venue will be held tentatively for fourteen (14) days, from the date the Murray Gums Estate accepts your booking.
2.2 Confirmation of your booking is required in writing to Murray Gums Estate, and a deposit payment made (paragraph three (3) below) within fourteen (14) days of making your booking. If a signed copy of this “Terms and Conditions” document and a deposit are not received by Murray Gums Estate within fourteen (14) days, the venue will be released and your booking may be cancelled. Exceptions and extensions may apply at management’s discretion.
2.3 Fourteen (14) clear Business Days before your function, final payment to Murray Gums Estate is required.
3. INFORMATION REQUIRED FOR THE MURRAY GUMS ESTATE PLANNING TEAM
4.1 A $500 deposit/bond is required within fourteen (14) days of booking. The deposit/bond is to be paid with terms and conditions signed and returned before your booking is guaranteed. Tentative bookings without a deposit paid and terms and conditions signed will only be held for a period of fourteen (14) days. Murray Gums Estate reserves the right to release any tentative bookings after the fourteen (14) days.
5.1 Full payment of your event ($3500) is required at least thirty (30) days prior to your event date. Services will not be provided without the final payment being received. The $500 deposit/bond will be refunded within (7) days on completion of the event and there is no damage or loss to the property.
5.2 Any additional charges need to be settled on departure.
6. EVENT DETAILS
6.1 You are required to provide Murray Gums Estate in writing particulars of all venues, beverages, entertainment, technical requirements, room set ups, starting and finishing times in connection with your event. These details are required at least one (1) month before your event.
6.2 The maximum number of guests permissible is 200.
6.3 You must ensure that nothing is nailed, screwed or adhered in any way to any wall, door or other part of the building unless prior permission is granted by Murray Gums Estate.
7. EVENT CANCELLATION
7.1 All cancellations are required in writing.
7.2 All deposits / payments are non-refundable.
8. CIRCUMSTANCES BEYOND THE CONTROL OF MURRAY GUMS ESTATE
8.1 If Murray Gums Estate is unable to provide the facilities or any other arrangements for your event or any part thereof, or to otherwise perform the terms of this agreement and Murray Gums Estate's failure is due to circumstances beyond its decision or control, Murray Gums Estate is not responsible for any costs, damages or expenses that you may suffer or incur.
9. CONDUCT OF THE EVENT
9.1 Your event must be conducted in an orderly and lawful manner.
9.2 Murray Gums Estate may terminate your event if we reasonably believe that your event is not being conducted in an orderly and lawful manner.
9.3 Murray Gums estate has no responsibility to you for any costs, damages or expenses that you may incur in relation to the Murray Gums Estate termination of your event.
9.4 Murray Gums Estate may exclude or remove any persons or possessions from your event or from Murray Gums Estate's premises.
9.5 Murray Gums Estate practices principles of responsible service of alcohol. Intoxicated persons will not be served alcohol and may be removed from the premises.
10. EXTERNAL SUPPLIERS
10.1 Where goods or services are supplied from an external supplier additional terms and conditions may apply, such as additional deposits, earlier confirmation of final numbers or cancellation fees. You are responsible for any fees that may apply in relation to the supplier’s terms and conditions.
10.2 Any hire companies attending Murray Gums Estate must provide a certificate of currency for public liability.
10.3 Event time line for hire of equipment onto Murray Gums Estate premises is 48 hours prior to the event and removal by 48 hours after the event or by prior written arrangement.
11. ITEMS NOT COLLECTED
11.1 Any items that have not been collected after the event will be disposed of within seven (7) days.
12. MURRAY GUMS ESTATE WAIVERS RESPONSIBILITY FOR:
12.1 Theft, damage or loss of any goods brought onto Murray Gums Estate Premises
12.2 Any introduction of food to the event and the affect of thereafter.
13. LOSS AND DAMAGE TO THE MURRAY GUMS ESTATE PROPERTY
13.1 You are responsible for all loss and damage to the property of Murray Gums Estate (including any fixtures, furnishings or goods on or off the premises) caused by or arising from any act or omission by you, your guests or any other persons attending your event.
14.1 There is NO parking at Murray Gums Estate, all guests must arrive and depart via bus transport only or by arrangement.
Please read these terms & conditions carefully. If you do not understand any of the terms & conditions or have any questions, please discuss them with the Murray Gums Estate team.
In paying the booking deposit, these terms and conditions are binding upon the client.